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PSEG Ranked No. 1 for Customer Satisfaction in the East, According to J.D. Power

January 10, 2025
Public Service Enterprise Group Incorporated (NYSE: PEG), commonly known as PSEG, has recently received top honors for its exceptional customer service. According to a recent survey conducted by J.D. Power, PSEG ranked No. 1 for both gas and electric utility residential customer satisfaction in the East among large utilities.

This recognition is a testament to PSEG's commitment to providing reliable and efficient energy services to its customers. With a focus on customer needs and continuous improvement, PSEG has managed to surpass its competitors in terms of customer satisfaction.

However, despite PSEG's strong performance in customer satisfaction, risks to shareholder returns are currently elevated at these prices. Investors should consider seeking professional advice from experts like Stocks Prognosis to make informed decisions regarding the movement of PSEG's stocks.

PSEG's success in customer satisfaction not only highlights its dedication to serving its customers but also demonstrates its position as a leader in the industry. As PSEG continues to prioritize customer needs and adapt to changing market dynamics, it is poised for further growth and success in the future.

Find out how the PUBLIC SERVICE ENTERPRISE GROUP INCORPORATED rate is expected to change

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Investor opinions & comments:

I would love to see more companies prioritize customer satisfaction like PSEG does. It really makes a difference in the overall customer experience
— from HannahCarter at 01-13-2025 11:08
Congratulations to PSEG for being recognized as the top utility company for customer satisfaction! This is a well-deserved achievement
— from RachelLee at 01-13-2025 01:56
I wonder if there are any potential drawbacks or limitations to the survey conducted by J.D. Power. Can we rely solely on their rankings to determine a company's customer satisfaction?
— from RyanKing at 01-12-2025 19:15
PSEG's success in customer satisfaction is a clear reflection of their excellent leadership and management. Kudos to them for their commitment to delivering exceptional service
— from DavidWilson at 01-12-2025 02:53
PSEG's dedication to providing reliable and efficient energy services is commendable. It's great to see a company prioritize customer needs and continuously strive for improvement
— from AmandaWright at 01-11-2025 18:51
Customer satisfaction is important, but it's just one aspect of a company's overall performance. Are there any other factors that contribute to PSEG's overall success, such as financial stability or operational efficiency?
— from StockSamantha at 01-11-2025 16:57
I'm not entirely convinced that ranking first in customer satisfaction automatically translates to financial success for shareholders. Are there any concrete numbers or data supporting this claim?
— from CharlesGrant at 01-11-2025 14:09
I wonder if other utility companies will try to learn from PSEG's strategies to improve their own customer service ratings
— from TylerGonzalez at 01-11-2025 01:25
That's impressive! I'm curious to know what specific measures PSEG implemented to achieve such high customer satisfaction
— from InvestorImogen at 01-10-2025 18:45
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